Water Heater: Gas Standards
Coverage Summary
| Issue | Covered | Period | Notes |
|---|---|---|---|
| Water heater | ✗ | — | Appliance, excluded from the Limited Warranty |
| Manufacturer coverage | See notes | Per manufacturer | Refer to the manufacturer's limited warranty |
Performance Standards
Appliance Exclusion
Standard: Water heaters are an appliance.
Coverage: Water heaters are excluded from this Limited Warranty. Refer to the manufacturer's limited warranty for information regarding coverage of the water heater.
What's Not Covered
The following are excluded from warranty coverage:
- Water heaters - Water heaters are an appliance and are excluded from this Limited Warranty; refer to the manufacturer's limited warranty for coverage information
Filing a Claim
If you have no hot water, before calling for service check to confirm that the:
- Pilot is lit (directions will be found on the side of the tank)
- Temperature setting is not on "vacation" or too low
- Water supply valve is open
Refer to the manufacturer's literature for specific locations of these items and possibly other troubleshooting tips. Even if these troubleshooting tips do not identify a solution, the information you gather will be useful to the service provider you call. For coverage, refer to the manufacturer's limited warranty; for other concerns, Request Service.
Related Standards
Care Tips: See Water Heater: Gas Use & Care for maintenance and troubleshooting guidance.