Welcome to Your Homeowner Guide
Welcome to the Classic Homes Homeowner Guide. This comprehensive resource provides all the information you need about your home warranty coverage, service procedures, and how to properly care for your new home.
While our goal at Classic Homes is to always construct and deliver a quality new home, we are realistic enough to know that since the home contains thousands of products installed by numerous trade partners, there will be deficiencies that will require correction.
As a purchaser and owner of a Classic home, Classic Homes commits to professionally correct construction defects in accordance with the terms and conditions of The Classic Homes Limited Warranty.
Quick Links
- I Have a Problem - Find solutions to common issues
- Is It Covered? - Check warranty coverage for specific items
- Request Service - Submit a warranty request
Guide Sections
Warranty Program
Everything about your warranty coverage and how to get service:
- Coverage Details - 1-year, 2-year, and 8-year coverage explained
- Your Responsibilities - Maintenance obligations
- Warranty Appointments - Scheduled appointments
- Requesting Service - How to submit requests
- Emergency Service - Emergency procedures
- Repair Process - What to expect
Use & Care Guides
Practical guides for maintaining your home:
- How systems work
- Routine maintenance tasks
- Troubleshooting tips
- What to avoid
Standards of Performance
Warranty coverage reference:
- What's covered and for how long
- Performance criteria
- Exclusions and limitations
I Have a Problem
Start here if something isn't working right:
Additional Resources
- Warranty Terms - Legal terms and conditions
- Maintenance Schedules - Complete maintenance calendar
- Coverage Lookup - Quick coverage reference
Contact Information
For warranty service requests, please visit our homeowner portal or call the Classic Homes Office at 719-592-9333.