Air Conditioning Standards
Coverage Summary
| Issue | Covered | Period | Notes |
|---|---|---|---|
| Cooling performance (78°F average or 15°F differential) | ✓ | Limited Warranty period | Measured 5 feet above floor, center of room |
| Defects from original installation | ✓ | Limited Warranty period | Repaired by Classic |
| Air conditioning system components | ✗ | — | Covered by Manufacturer's Warranty |
| Lower temperature settings | ✗ | — | Not guaranteed by manufacturer or Classic |
Performance Standards
Cooling Performance
Standard: The air conditioning system should maintain an average temperature of 78 degrees or a differential of 15 degrees from the outside temperature, whichever is higher, measured in the center of each room at a height of 5 feet above the floor.
Coverage: Lower temperature settings are often possible, but neither the manufacturer nor Classic Homes guarantees this.
Original Installation
Standard: The air conditioning system should be free of defects in the original installation.
Coverage: Classic will only repair defects in the air conditioner system that occurred during the original installation.
What's Not Covered
The following are excluded from warranty coverage:
- Air conditioning system components - The components of the air-conditioning system are covered by the Manufacturer's Warranty and are excluded from this Limited Warranty
- Guaranteed lower temperature settings - Neither the manufacturer nor Classic Homes guarantees temperature settings below the performance standard
- Humidifier-related damage - Classic does not install humidifiers and is not responsible for any damage that results from the installation or improper usage of a humidifier
Filing a Claim
If you believe you have a warranty issue:
- Work through the no-air-conditioning troubleshooting checklist first (thermostat, breakers, switches, filter, vents)
- Measure the room temperature in the center of the room at a height of 5 feet above the floor
- Note whether the issue relates to the original installation or a system component
- Request Service
Related Standards
Care Tips: See Air Conditioning Use & Care for maintenance and troubleshooting guidance.