Alarm System Standards
Alarm system pre-wire is optional equipment. If your home selections included pre-wire for an alarm system, the wiring is covered as described below.
Coverage Summary
| Issue | Covered | Period | Notes |
|---|---|---|---|
| Alarm wiring that does not perform as intended | ✓ | Limited Warranty period | Original wiring must not have been modified |
| Wiring modified during homeowner alarm installation | ✗ | — | Coverage void for modified wiring |
| Protection provided by the alarm system | ✗ | — | Classic makes no representation of protection |
Performance Standards
Alarm Wiring
Standard: The original alarm system pre-wiring should perform as intended.
Coverage: During the Limited Warranty Period, Classic will repair wiring that does not perform as intended for the alarm system, as long as the original wiring was not modified during installation of homeowner-purchased alarm products.
What's Not Covered
The following are excluded from warranty coverage:
- Modified wiring - Wiring that was modified during installation of homeowner-purchased alarm products is not covered
- Protection guarantees - Classic makes no representation that the alarm system will provide the protection for which it is installed or intended
Filing a Claim
If you believe you have a warranty issue:
- First check your GFCI outlet - a tripped GFCI could be the reason the alarm system is not working
- Confirm the original wiring has not been modified
- Request Service
Related Standards
Care Tips: See Alarm System Use & Care for maintenance and troubleshooting guidance.