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Version: 2011.07.01

Mold Standards

Coverage Summary​

IssueCoveredPeriodNotes
Water leaks and intrusions✓Limited Warranty PeriodMust comply with the Standards of Performance
Mold-related claims✓Limited Warranty PeriodTerms of the Limited Warranty apply
Damage from humidifier installation or usage✗—Classic does not install humidifiers
Report Leaks Promptly

During the Limited Warranty Period, report any leak(s) to Classic Homes Customer Care. This includes roof, window, or plumbing leaks. Failure to report leaks promptly increases your risk and responsibility for repairs.

Performance Standards​

Water Leaks and Intrusions​

Standard: Mold results from water leaks or intrusion.

Coverage: During the Limited Warranty Period, Classic will respond and repair water leaks and intrusions that comply with the Standards of Performance contained within this Limited Warranty.

Standard: Mold claims are addressed through the Limited Warranty.

Coverage: The terms of the Limited Warranty apply to all mold-related claims.

What's Not Covered​

The following are excluded from warranty coverage:

  • Humidifier damage - Classic does not install humidifiers and is not responsible for damages associated with the installation or usage of a humidifier
  • Leaks not reported promptly - Failure to report leaks promptly increases your risk and responsibility for repairs

Filing a Claim​

If you believe you have a warranty issue:

  1. Report any leak (roof, window, or plumbing) to Classic Homes Customer Care promptly
  2. Note where you observed the leak, intrusion, or mold growth
  3. Request Service

Care Tips: See Mold Use & Care for maintenance and troubleshooting guidance.