Sump Pump Standards
Where applicable, if conditions on your lot made it appropriate, the foundation design includes a perimeter drain and sump pump.
Coverage Summary
| Issue | Covered | Period | Notes |
|---|---|---|---|
| Operational confirmation at Final Walkthrough/Orientation | ✓ | At orientation | Discussed and confirmed operational |
| Sump pump | ✗ | — | Consumer Product, excluded from the Limited Warranty |
Performance Standards
Orientation Confirmation
Standard: The sump pump should be operational at delivery of the home.
Coverage: During the Final Walkthrough/Orientation we will discuss the sump pump and confirm it is operational.
Consumer Product Exclusion
Standard: Sump pumps are a Consumer Product.
Coverage: Sump pumps are excluded from the Limited Warranty.
What's Not Covered
The following are excluded from warranty coverage:
- Sump pumps - Sump pumps are a Consumer Product and are excluded from the Limited Warranty
Filing a Claim
If you believe you have a warranty issue:
- Confirm the pump is plugged in and the circuit breaker is on
- Refer to the manufacturer's directions for use and care of your sump pump
- Request Service
Related Standards
Care Tips: See Sump Pump Use & Care for maintenance and troubleshooting guidance.