Rough Carpentry Standards
Rough Carpentry includes the framing (structural) components of the home. These components are covered by interior and exterior finishes and do not require maintenance.
Coverage Summary
| Issue | Covered | Period | Notes |
|---|---|---|---|
| Floor and stair squeaks | ✓ | Limited Warranty Period | Unavoidable but repaired |
| Stair vibration from improper installation | ✓ | Limited Warranty Period | |
| Floors out of level beyond 1/4 inch in 32 inches | ✓ | Limited Warranty Period | Measured perpendicular to any ridge or indentation |
| Walls out of plumb more than 1/2 inch in 8 feet | ✓ | Limited Warranty Period | |
| Walls bowed more than 1/4 inch in any 32-inch measurement | ✓ | Limited Warranty Period | |
| Floor deflection | ✗ | — | Not a structural deficiency |
| Variations in window openings | ✗ | — | Natural wood variation |
Performance Standards
Flooring Components
Standard: Since the flooring components of your home are constructed with a combination of natural and man-made products, floor and stair squeaks are unavoidable.
Coverage: During the Limited Warranty Period Classic will repair floor and stair squeaks as well as stair vibration that results from improper installation.
Floor Deflection
Standard: Floors will deflect (bend) when walked on. This will be more noticeable next to hutches, bookcases, pianos, chairs, and other heavy furniture.
Coverage: This is not a structural deficiency and is excluded from this Limited Warranty.
Floor Level
Standard: Floors will be level to within 1/4 inch within any 32-inch distance as measured perpendicular to any ridge or indentation.
Coverage: During the Limited Warranty Period Classic will repair floor(s) that exceeds this standard.
Plumb Walls
Standard: Walls should not be out of plumb more than 1/2 inch in an 8-foot distance or bowed more than 1/4 inch in any 32-inch measurement.
Coverage: During the Limited Warranty Period Classic will correct walls that exceed these standards.
Window Openings
Standard: Due to the natural wood used in the construction of a home, there will be slight variations (out of plumb) in window openings.
Coverage: Variations in window openings are excluded from this Limited Warranty.
What's Not Covered
The following are excluded from warranty coverage:
- Floor deflection - Floors bending when walked on, more noticeable next to heavy furniture, is not a structural deficiency
- Variations in window openings - Slight out-of-plumb variations due to the natural wood used in construction
Filing a Claim
If you believe you have a warranty issue:
- Measure the condition against the standards above (for example, floor level within 1/4 inch in any 32-inch distance)
- Note the specific locations affected
- Request Service