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Version: 2011.07.01

Foundation Standards

The foundation of your home has been designed and installed according to the recommendations of an engineer. The walls of the foundation are poured concrete with steel reinforcing rods.

Coverage Summary​

IssueCoveredPeriodNotes
Conditions that allow water to enter the basement✓Limited Warranty PeriodProvided drainage, landscaping, and maintenance guidelines were followed
Foundation wall cracks exceeding 1/8 inch in width✓Limited Warranty PeriodCracks due to expansion or settlement are common
Slight cosmetic imperfections (pour seams, slight honeycombing)✗—No repair required unless they permit water to enter

Performance Standards​

Cosmetic Imperfections​

Standard: Slight cosmetic imperfections in foundation walls, such as a visible seam where two pours meet or slight honeycombing, are possible and require no repair unless they permit water to enter.

Coverage: During the Limited Warranty Period Classic will correct conditions that allow water to enter the basement, provided you have complied with the drainage, landscaping, and maintenance guidelines.

Cracks​

Standard: Cracks due to expansion or settlement are common in foundation walls, especially at the corners of basement windows.

Coverage: During the Limited Warranty Period, Classic will repair cracks that exceed 1/8 inch in width.

What's Not Covered​

The following are excluded from warranty coverage:

  • Cosmetic imperfections that do not permit water entry - Visible pour seams and slight honeycombing require no repair
  • Cracks 1/8 inch wide or less - Only cracks that exceed 1/8 inch in width are repaired
  • Water entry where guidelines were not followed - Correction of water entry is conditioned on your compliance with the drainage, landscaping, and maintenance guidelines

Filing a Claim​

If you believe you have a warranty issue:

  1. Measure any crack width; cracks must exceed 1/8 inch to qualify for repair
  2. For water entry, confirm you have complied with the drainage, landscaping, and maintenance guidelines
  3. Request Service

Care Tips: See Foundation Use & Care for maintenance and troubleshooting guidance.