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Version: 2011.07.01

Warranty Service Procedures

This section explains the warranty appointments that are available and how to submit a request for warranty service under the Classic Homes Limited Warranty.

In This Section​

  • Customer Care Program – The first year of the Limited Warranty, including your two automatically scheduled Customer Care Appointments and service in years 2–8.
  • Requesting Service – How to submit a written warranty request and what to expect during inspection and repair.
  • Emergency Service – What qualifies as an emergency condition and how to request emergency warranty service.
  • Courtesy Repairs – One-time repairs Classic offers during your first year as an accommodation to our homebuyers.
Before Submitting a Claim

We suggest that you review The Standards of Performance, as well as the service procedures included in this section, before submitting a claim under the Limited Warranty.

Contact Information​

Classic Homes Customer Care Department 6385 Corporate Drive, Suite 200 Colorado Springs, CO 80919 719-592-9333 www.classichomes.com