Electrical & Plumbing Fixture Standards
Coverage Summary
| Issue | Covered | Period | Notes |
|---|---|---|---|
| Installation defects noted at orientation | ✓ | At closing | Must be on orientation form |
| Damaged fixtures noted at orientation | ✓ | At closing | Must be on orientation form |
| Tarnishing, fading | ✗ | — | Natural occurrence |
| Corrosion damage (external) | ✗ | — | Natural occurrence |
| Corrosion damage (internal) | ✗ | — | Natural occurrence |
| Damage from caustic cleaners | ✗ | — | Improper maintenance |
| Scratches from cleaning | ✗ | — | Improper maintenance |
Many of the fixtures and appliances in your home carry a manufacturer's warranty above and beyond the Limited Warranty offered by Classic Homes.
Performance Standards
Orientation Inspection
Standard: Electrical and plumbing fixtures should be installed without defects or damage at the time of the New Home Presentation or Welcome Home Orientation.
Coverage: Only fixtures listed on the New Home Presentation or Welcome Home Orientation Form will be repaired.
Fixture Condition
Standard: Fixtures should be free of manufacturing defects and properly installed at closing.
Protective Coating: The manufacturer typically treats fixtures with a clear protective coating to provide beauty and durability. This coating is not impervious to wear and tear.
What's Not Covered
The following are excluded from warranty coverage:
- Tarnishing and fading - Like sterling silver, metals will gradually tarnish and take on an antique appearance; this is natural and not covered
- External corrosion damage - Corrosion on visible surfaces of fixtures
- Internal corrosion damage - Corrosion affecting internal workings of fixtures
- Damage from caustic cleaners - Harsh chemicals can crack or peel protective coatings, causing spotting and discoloration
- Scratches from improper cleaning - Abrasive cleaners and scrubbers can damage fixture finishes
- Atmospheric and sun damage - Environmental exposure that affects fixture coatings
Filing a Claim
If you believe you have a warranty issue:
- Review the Use & Care Guide for cleaning and maintenance guidance
- Gather information:
- Check your orientation form for listed items
- Photos of the defect or damage
- Whether the issue was present at closing
- Request Service
Related Standards
Care Tips: See Fixtures Use & Care for cleaning and maintenance guidance.