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Version: 2019.12.03

Sump Pump Standards

Where applicable, if conditions on your lot made it appropriate, the foundation design includes a perimeter drain and sump pump.

Coverage Summary​

IssueCoveredPeriodNotes
Operational confirmation at Final Walkthrough/Orientation✓At orientationDiscussed and confirmed operational
Sump pump✗—Consumer Product, excluded from the Limited Warranty

Performance Standards​

Orientation Confirmation​

Standard: The sump pump should be operational at delivery of the home.

Coverage: During the Final Walkthrough/Orientation we will discuss the sump pump and confirm it is operational.

Consumer Product Exclusion​

Standard: Sump pumps are a Consumer Product.

Coverage: Sump pumps are excluded from the Limited Warranty.

What's Not Covered​

The following are excluded from warranty coverage:

  • Sump pumps - Sump pumps are a Consumer Product and are excluded from the Limited Warranty

Filing a Claim​

If you believe you have a warranty issue:

  1. Confirm the pump is plugged in and the circuit breaker is on
  2. Refer to the manufacturer's directions for use and care of your sump pump
  3. Request Service

Care Tips: See Sump Pump Use & Care for maintenance and troubleshooting guidance.