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Version: 2019.12.03

Resilient Flooring/Linoleum/Vinyl Flooring Standards

Coverage Summary​

IssueCoveredPeriodNotes
Flooring items listed on Final Walkthrough/Orientation Form✓At orientationOnly items listed on the form
Lifting, bubbling, and/or nail pops on the flooring surface✓Limited Warranty PeriodFlooring should adhere
Ridges of 1/8 inch or more✓Limited Warranty PeriodMeasured with a 6-inch straight edge
Seam gaps over 1/16 inch (flooring to flooring)✓Limited Warranty Period—
Seam gaps over 1/8 inch (flooring to another material)✓Limited Warranty Period—
Damage from moving furniture or appliances✗—Not covered
Seam gaps or curls caused by excessive water✗—From cleaning or leakage

Performance Standards​

Orientation Inspection​

Standard: Resilient floor coverings must be free of defects at the Final Walkthrough/Orientation.

Coverage: During the Final Walkthrough/Orientation Classic will confirm that there are no defects in the resilient floor coverings. Classic will only repair flooring items that are listed on the Final Walkthrough/Orientation Form. This Limited Warranty does not cover damage to resilient floors caused by moving furniture or appliances into the home.

Adhesion​

Standard: Resilient floor covering should adhere.

Coverage: During the Limited Warranty Period, Classic will repair lifting, bubbling, and/or nail pops that appear on the surface of the flooring.

Ridges​

Standard: Classic sanded and filled the joints of underlayment to minimize the possibility of ridges showing through resilient floor coverings. Ridging is measured by centering a 6-inch straight edge perpendicular to the ridge with one end tight to the floor.

Coverage: If the opposite end of the straight edge is 1/8 inch or more from the floor, Classic will repair this condition during the Limited Warranty Period.

Seams​

Standard: Seams will occur and are sealed at the time of installation.

Coverage: During the Limited Warranty Period Classic will correct gaps in excess of 1/16 inch where resilient flooring pieces meet or 1/8 inch where resilient flooring meets another material. Seams that gap or curl due to excessive water being applied to the floor from cleaning or leakage are excluded from this Limited Warranty.

What's Not Covered​

The following are excluded from warranty coverage:

  • Damage from moving furniture or appliances - Damage to resilient floors caused by moving furniture or appliances into the home is not covered
  • Water-caused seam gaps or curls - Seams that gap or curl due to excessive water being applied to the floor from cleaning or leakage are excluded
  • Items not listed on the orientation form - Classic will only repair flooring items that are listed on the Final Walkthrough/Orientation Form

Filing a Claim​

If you believe you have a warranty issue:

  1. Check if the item was listed on your Final Walkthrough/Orientation Form
  2. Measure ridges with a 6-inch straight edge and seam gaps against the tolerances above
  3. Request Service

Care Tips: See Resilient Flooring Use & Care for maintenance and troubleshooting guidance.