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Version: 2019.12.03

Foundation Standards

The foundation of your home has been designed and installed according to the recommendations of an engineer. The walls of the foundation are poured concrete with steel reinforcing rods.

Coverage Summary​

IssueCoveredPeriodNotes
Conditions that allow water to enter the basement✓Limited Warranty PeriodProvided drainage, landscaping, and maintenance guidelines were followed
Foundation wall cracks that allow water to enter the home✓Limited Warranty PeriodCracks due to expansion or settlement are common
Basement dampness during times of excessive moisture✗—Maintain positive drainage; only actual water entry is corrected
Slight cosmetic imperfections (pour seams, slight honeycombing)✗—No repair required unless they permit water to enter

Performance Standards​

Cosmetic Imperfections​

Standard: Slight cosmetic imperfections in foundation walls, such as a visible seam where two pours meet or slight honeycombing, are possible and require no repair unless they permit water to enter.

Coverage: During the Limited Warranty Period Classic will correct conditions that allow water to enter the basement, provided you have complied with the drainage, landscaping, and maintenance guidelines.

Cracks​

Standard: Cracks due to expansion or settlement are common in foundation walls, especially at the corners of basement windows.

Coverage: During the Limited Warranty Period, Classic will repair cracks that allow water to enter the home.

Dampness​

Standard: Although we make every effort to assure a dry basement, during times of excessive moisture you may notice some dampness. Careful maintenance of positive drainage will assist in protecting your basement from this condition.

Coverage: During the Limited Warranty Period Classic will correct conditions that allow actual water to enter the basement, unless the cause is improper installation of landscaping or failure to adequately maintain drainage.

What's Not Covered​

The following are excluded from warranty coverage:

  • Cosmetic imperfections that do not permit water entry - Visible pour seams and slight honeycombing require no repair
  • Cracks that do not allow water to enter - Only cracks that allow water to enter the home are repaired
  • Dampness - Only actual water entry is corrected; dampness during times of excessive moisture is not
  • Water entry where guidelines were not followed - Correction of water entry is conditioned on your compliance with the drainage, landscaping, and maintenance guidelines, and is excluded where the cause is improper installation of landscaping or failure to adequately maintain drainage

Filing a Claim​

If you believe you have a warranty issue:

  1. Confirm the crack allows water to enter the home
  2. For water entry, confirm you have complied with the drainage, landscaping, and maintenance guidelines
  3. Request Service

Care Tips: See Foundation Use & Care for maintenance and troubleshooting guidance.