Warranty Appointments
Classic Homes provides scheduled warranty appointments to help ensure any items requiring attention are addressed in a timely manner.
Your Warranty Timeline
Initial Warranty Appointment
In order for our service program to operate at maximum efficiency, as well as for your own convenience, we will schedule an initial warranty appointment within thirty (30) days of your closing to review items in your home that you have observed after closing.
This thirty (30) day period allows you sufficient time to become settled in your new home and thoroughly examine all components. We fully understand that you may find items after closing that will require repair. So that we can complete these items in a timely manner that minimizes the inconvenience you may experience with having to schedule appointments, we ask that you hold these items until the Initial Warranty Appointment, unless they are an emergency as defined in the Limited Warranty.
Eleven Month Warranty Appointment
Before the expiration of the first year of the limited warranty period, we will contact you to schedule an appointment to address any outstanding warranty items or concerns you may have with the home.
Routine Warranty Requests
If you wish to initiate non-emergency warranty requests after the completion of the initial warranty appointment, you are welcome to do so by contacting the Classic Homes Customer Service Department. Any service requests received during the limited warranty period will be performed pursuant to the terms, conditions and limitations of the Limited Warranty. Based on when the request was submitted, we reserve the right to combine your request with the Eleven Month Warranty Appointment.
Related: Requesting Service | Emergency Service