Courtesy Repairs
Throughout your first year in your Classic home, there are areas of your home that may experience minor weathering and settlement, which may not constitute construction defects, as defined in the Limited Warranty. These areas may include drywall, ceramic tile, and countertops.
While these items might otherwise be the responsibility of the homeowner as maintenance items, as an accommodation to our homebuyers, Classic Homes will evaluate these items outside of the scope of coverage of the Limited Warranty, and as a courtesy will repair these items one time during your first year of homeownership based upon the specific references in the Standards of Performance.
Since these items will only be considered one time, we suggest that you hold these items for the Year End Customer Care Appointment.
Consumer Appliance Warranties
The manufacturers of your kitchen and other appliances will work directly with you if any repairs are needed for these products. Manufacturers' customer service telephone numbers are listed in the use and care materials for the individual appliances provided to you. When you place a service request with the manufacturer, please be prepared to provide the model and serial number of the item and the closing date on your home.
Appliance warranties are generally for one year; refer to the literature provided by the specific manufacturer involved for complete information. By Federal law, appliances and/or "consumer products" are excluded from the Limited Warranty, unless they constitute a construction defect. To ensure proper coverage by the manufacturer of the consumer product, please fill out all warranty registration cards and return them to the manufacturer.
Related: Customer Care Program | Requesting Service | Emergency Service