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Version: 2011.07.01

Roof

The shingles on your roof do not require any treatment or sealer. The less activity your roof experiences, the less likely it is that problems will occur.

Severe Weather

After severe storms, do a visual inspection of the roof from the ground for damages. Notify your homeowners insurance if damage is apparent or if you suspect there is damage.

Troubleshooting

Roof Leak

Repairs Require a Dry Roof

Roof leaks cannot be repaired while the roof is wet. However, you can get on the schedule to be inspected when conditions dry out, so call in your roof leak to Classic Homes Customer Care Department.

  • Confirm the source of the water is the roof rather than from a:
    • Plumbing leak
    • Open window on a higher floor
    • Ice dam
    • Clogged gutter or downspout
    • Blowing rain or snow coming in through code-required roof vents
    • Gap in caulking
  • Where practical, place a container under dripping water
  • Remove personal belongings to prevent damage to them. If damage occurs, contact your homeowner insurance company to submit a claim
  • Report the leak immediately to Classic Homes Customer Care Department

Even if the troubleshooting tips do not identify a solution, the information you gather will be useful to the service provider you call.


Warranty Coverage: See Roof Standards for coverage details.